Lola

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Activity overview

Latest activity by Lola
  • Lola created an article,

    How to renew your Ailova·Care subscription

    Your Ailova·Care subscription renews automatically each year — you do not need to do anything.Before each renewal:- We send you a reminder email one month in advance, showing the renewal price and ...

  • Lola created an article,

    How to get a refund for Ailova·Care

    If you're not happy with your technical support service, we're here to help.Many issues can be resolved with additional assistance, and we'd like the opportunity to review your case before you deci...

  • Lola created an article,

    What payment methods are accepted?

    The payment methods available depend on the country where you live.You can always pay with:- Credit card (Visa, Mastercard, etc.)- Debit cardAdditional payment options (such as bank transfer or dir...

  • Lola created an article,

    How do I manage my billing and subscription?

    This article explains how to find your purchases, download invoices, update your card, cancel, and resume your subscription.HOW TO FIND YOUR PURCHASES1. Go to https://assisttechs.com/ and click "Pu...

  • Lola created an article,

    How does billing work?

    Your Ailova Care membership is billed annually (once per year) using the payment card you provided.Before each renewal:- We send you a reminder email one month before your renewal date.- For annual...

  • Lola created an article,

    How do I update my payment card details?

    You can update your credit or debit card at any time through our Purchase Finder.STEP 1 – Open the Purchase FinderGo to our Purchase Finder and enter your email address.STEP 2 – Find your orderClic...

  • Lola created an article,

    What is the refund policy?

    We want you to be happy with your purchase. Here is what you need to know.Standard refund window: 30 daysYou can request a refund within 30 days of your purchase date if you are not satisfied.When ...

  • Lola created an article,

    How do I cancel my subscription?

    You can cancel your subscription at any time – no need to call us.STEP 1 – Open the Purchase FinderGo to our Purchase Finder and sign in with the email address you used when you purchased.STEP 2 – ...

  • Lola created an article,

    Will my subscription renew automatically?

    Yes. Your Ailova·Care subscription renews automatically, so your protection continues without interruption.What to expect before renewal:- One month before your renewal date, we will send you a rem...

  • Lola created an article,

    How do I contact Ailova·Care by live chat?

    Our live chat lets you speak with a real person in real time – no phone call needed.Chat is available in: English, German, French and Japanese.Hours: Monday to Friday, 9:00 AM – 6:00 PM (Central Eu...