How to get a refund for Ailova·Care

If you're not happy with your technical support service, we're here to help.

Many issues can be resolved with additional assistance, and we'd like the opportunity to review your case before you decide whether the service met your expectations. If your issue has not been resolved to your satisfaction, please contact us by phone, live chat, or email. We'll review your case and do our best.

CONTACT US

Some computer issues take more than one session to fully resolve, especially if multiple programs, settings, or devices are involved.

If, after speaking with our technical team, you remain dissatisfied with the service, you may be eligible for a refund under our Refund Policy.

REFUND POLICY

Refund requests can generally be submitted within 30 days of purchase. Please note that if we have already provided technical support, such as setup, configuration, or cleanup, a full refund may not be possible. Each request is reviewed individually, and we carefully consider the details of your case before making a decision.

Refund for a different program from Avanquest?
If you purchased another software product from Avanquest and need a refund, please contact us with your order details.