What is the refund policy?

We want you to be happy with your purchase. Here is what you need to know.

Standard refund window: 30 days
You can request a refund within 30 days of your purchase date if you are not satisfied.

When a full refund may not be possible
If a technician has already carried out work on your computer – such as removing a virus, setting up software, or cleaning your system – that service may not be refundable.

The initial setup service fee applies in some cases. Please contact us for details.

We review each request individually, so please contact us to explain your situation.