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If text or icons on your screen are too small to read comfortably, you can increase the display size in a few steps.1. Right-click on any empty area of your Desktop.  (Right-click means pressing th...

If your computer is running slowly or showing "low disk space" warnings, these steps will help. These instructions are for Windows 10 computers.STEP 1 – Remove programmes you no longer useOld progr...

To stay safe online, every computer should have three basic protections in place. Here is what they are and what each one does.1. ANTI-VIRUS SOFTWAREWhat it does: Finds and removes viruses before t...

No. Once your support session is finished, we have no way to access your computer.Here is why you can be sure:When a session starts, a small temporary programme is downloaded to your computer to al...

When you visit a website, you will often see a message asking if you accept "cookies." Here is a simple explanation.What are cookies?Cookies are small files a website saves on your computer. They h...

This is a very understandable question, and you are definitely not alone.The short answer: new viruses are created every single day – thousands of them. Anti-virus software works hard to catch them...

Tech support scams are becoming more common and more convincing. They often target older people. This article will help you recognise them and stay safe.WHAT Ailova‧Care WILL NEVER DOThis is the mo...