How do I contact Ailova·Care by live chat?

Our live chat lets you speak with a real person in real time – no phone call needed.

Chat is available in: English, German, French and Japanese.
Hours: Monday to Friday, 9:00 AM – 6:00 PM (Central European Time)

HOW TO START A CHAT
1. Look for the green "Support" button at the bottom-right corner of any page on our website.
2. Click it.
3. Click "Live Chat."
4. A chat window will open. Type your question and a team member will respond.

If chat is unavailable (outside business hours), you can leave a message, and we will get back to you as soon as possible.